Company holidays from 05.10.2026 to 21.10.2026. During this time, our hotel and restaurants will be closed.

A-Z Brochure

A

Adapter

International adapters are available at the front desk in exchange for a deposit.

Adapters/Outlets

All of our outlets are equipped for Type J plugs.

International plug adapters and chargers are available at the front desk for a deposit of

CHF 20.00.

Arrival time

Your room will be available starting at 3:00 p.m. on the day of your arrival.

B

Bathrobe

Upon request, we'll be happy to provide you with an additional bathrobe or towel. Please contact the front desk.

Bedding Menu

For your added comfort, we'd be happy to provide you with additional pillows or blankets. Please let our team know.

Breakfast

Start your day off right with our generous breakfast buffet featuring regional products. Breakfast is served daily from 7:30 a.m. to 10:00 a.m.

C

Clothes hanger

We are happy to provide additional hangers upon request. Please contact our front desk or the housekeeping team.

Conferences & Seminars

The Safiro Hotel offers a wide range of options for seminars, meetings, and private events. We would be happy to assist you with planning and organizing your event.

Crib

We're happy to provide cribs for your little ones upon request.

E

Email

You can reach us at info@safiro.ch. Our facility is equipped with high-speed Wi-Fi.

Event & Activity Recommendations

Concerts, performances, exhibitions, or local events—our team will be happy to provide you with information about current offerings.

F

Field Trips

Whether it’s a boat trip on Lake Lucerne, hiking, biking, or winter activities—there are plenty of things to do in and around Flüelen. You can get tips, schedules, and recommendations right at the front desk and in the guest information folder.

Fire hazard/emergency exit in every room

Emergency number: 118. Evacuation plans are posted on every room door. In the event of a fire, please never use the elevators; use the stairs instead.

Flowers

The front desk is happy to assist you with and handle all your flower orders.

G

Golf

There are several golf courses in the area around Flüelen and Lake Lucerne. We'd be happy to provide you with more information.

I

Internet

Free high-speed Wi-Fi is available throughout the hotel.

L

Limousine Service

We would be happy to provide you with our limousine service.

Lost and Found

Have you lost or found something? Please contact our front desk—we'll be happy to help you.

N

News

If you have received a message, our front desk team will be happy to inform you personally.

P

Packed lunch

If you're planning a day trip or heading home, we'd be happy to prepare a packed lunch for you. Please order it one day in advance at the front desk.

Parking Lot

Parking spaces are available upon request for a fee. Additional parking spaces can be found in the surrounding area.

Payment methods

We accept cash, major credit and debit cards such as VISA, Mastercard, and American Express, as well as PostFinance. You can conveniently pay by card right here on site.

Pets

Four-legged companions are welcome here upon request. Depending on the length of your stay, an additional fee may apply. Please understand that pets are not allowed in certain areas of the hotel. For more information, please contact the front desk.

Pharmacy

For information about pharmacies, doctors, or medical emergencies, our front desk will be happy to assist you.

Phone

For internal calls, please dial the appropriate room number or the desired direct number. To reach the front desk from the guest phones in the rooms, press the button in the upper left corner. Alternatively, dial 500.

Private events

Whether it’s a birthday, family celebration, wedding, or corporate event—the Hotel Safiro offers the perfect setting for special moments. Our team will be happy to assist you with planning and organizing your personal event.

R

Restaurant

Enjoy European specialties, fresh pasta, and pizza from the stone oven. Our restaurant and pizzeria invite you to enjoy a relaxed dinner every day in a stylish atmosphere. You can find the opening hours and current special offers at the front desk or in the guest information folder.

Room Service

Enjoy European specialties, fresh pasta, and pizza from the stone oven. Our restaurant and pizzeria invite you to enjoy a relaxing dinner every day in a stylish setting. You can find the opening hours and current special offers at the front desk or in the guest information folder.

S

Safe

All rooms are equipped with a personal safe for the secure storage of your valuables. Our front desk will be happy to assist you with any other requests.

Ski Passes

In winter, you’ll enjoy being close to various winter sports areas around Andermatt and Central Switzerland. We’d be happy to help you with information about ski passes and excursions.

Smoking

Smoking is permitted only in the designated outdoor areas and on the balconies. Smoking is strictly prohibited in all indoor areas of the hotel.

Snack Bar

Treat yourself to a cold drink or a light snack on the first floor.

Sports & Recreation

The area around Flüelen offers numerous opportunities for sports and recreation—from hiking and biking to water sports and winter sports. Our team will be happy to provide you with personalized tips and recommendations.

Sun Terrace

Enjoy the view of the mountains and nature.

T

Table Reservation

We'd be happy to reserve a table for you at our restaurant, pizzeria, or at our sister restaurant (Asia Garden, Flüelen). Please contact the front desk or our service team directly.

Taxi-Service

We'd be happy to help you arrange transfers and taxi rides in the region. Information about transportation services and excursion options is available at the front desk.

Toiletries

Toiletries are available at our front desk if needed.

V

Visitor's Tax

The mandatory tourist tax will be listed separately on your hotel bill. For more information, please contact the front desk.

W

Wi-Fi access

You will receive the login information along with your room key.